KITCHENS WITH A LIFETIME WARRANTY !!

Meine Kuche is proud to offer Lifetime Warranty to provide the peace-of-mind everyone should have in their home. Meine Kuche has been focused in manufacturing fine Kitchens for over 25 years. Our reputation for exceptional quality has been established since our founding. In fact, we are so confident in our quality workmanship, we stand behind any and all products manufactured and supplied by us for as long as our customers own them.

We warrant to the original consumer / purchaser of our kitchens for a defect-free use of kitchen during its lifetime, which is about 20 years as far as the material and workmanship is concerned under normal home use and service at the original site of installation.

This warranty is only applicable to our kitchens used in residential application within India and is not transferable to subsequent owners.

Our Obligation under this warranty shall be limited to the repair or replacement of any part or parts of our kitchen which may prove to be defective under normal home use and service within the warranty period, and which our examination shall disclose to our satisfaction to be defective.

Our obligation to this warranty or otherwise with respect to the kitchen supplied by Meine Küche is subject to Meine Küche having been provided a reasonable opportunity to inspect, assess and repair / or replace the alleged defective part or workmanship. Meine Küche shall not be responsible for any indirect, consequential or any other form of damage or loss which is not expressly and specifically covered by this Warranty.

This warranty does not apply to mellowing / aging of wood products due to photo degradation to its finished appearance (i.e., the effect of Natural and artificial light to woods and finishes), Variation in the wood grain / colour; fading etc.

This warranty does not cover counter-tops, plumbing fixtures or any and all products not manufactured by Meine Küche although supplied or the cost and expenses, including labour, incured in removing or installing our products and related components.

This warranty shall not apply to the effects of normal wear and tear or any product or part thereof which has been subject to accident, alteration, water seepage, acts of God, abuse, misuse, improper storage, non domestic usage, use of wrong cleaning products or wrong cleaning methods, excessive exposure to direct sunlight, exposure to moisture or exposures to extreme temperatures. Without limiting the generality of forgoing, we make no warranty whatsoever with respect to accessories or parts not manufactured or supplied by us.

Warranties of all the Appliances are directly offered by the respective Appliance Companies. For all the after sales service calls, customer is expected to directly call the customer care of the respective Brand and log the call. We also recommend you to share the complaint log No with Meine Küche customer care, so that we can follow up on your behalf with the respective brand for prompt service.

Upon approval of warranty claim, the approximate lead time for replacement of defective part shall vary from product to product and shall accordingly be communicated to the client.

Meine Küche reserves the right to alter design, specifications and material without obligation to make similar changes to products previously manufactured. If a warranty claim is filed after a style is no longer being manufactured by Meine Küche , Meine Küche reserves the right to fully satisfy its obligations under this warranty by either replacing the affected component with a new component of the same style, or if Meine Küche no longer has any more components of the same style, with a style supplied by Meine Küche which is the most similar to the affected component with a value not higher than the price of original product purchased. If components are replaced, Meine Küche does not guarantee that the finish of these replacements will exactly match the finish of any surrounding components. This is due to the changes that occur during the Wood / Finishes's natural aging process, affecting its colour and grain.

The warranty on the supplied material / services would be applicable only in case of timely & complete payment of the dues received as per agreed payment terms, meaning the warranty is void if the payments are not made within the time as per agreed & finalized payment terms.

Meine Küche will provide three free maintenance services scheduled twice within the first year and once at the end of second year wherein our technicians will come with prior appointment for preventive alignments /servicing. Besides the scheduled preventive maintenance as above, if there is any problem in between, a complaint should be lodged and a call for servicing be made. The problem will be attended to promptly in a reasonable time.

Post the free preventive Maintenance within the first two years, Meine Küche recommends an AMC for the preventive maintenance which is available at a concessional charge.

"THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON OUR PART. WE NEITHER ASSUME, NOR AUTHORISE ANY OTHER PERSON INCLUDING OUR SALES REPRESENTATIVES, DEALERS AND DISTRIBUTORS TO EXTEND OR ASSUME FOR US ANY OTHER WARRANTY, CONDITION OR LIABILITY IN CONNECTION WITH THE SALE OF OUR KITCHENS, THE REPAIR OR REPLACEMENT OF DEFECTIVE PARTS WILL BE THE PURCHASER'S EXCLUSIVE REMEDY AND THE PURCHASER HEREBY WAIVES ALL OTHERWISE, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES AND CONDITIONS AND ALL CLAIMS AGAINST MEINE KUCHE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES".

To be able to claim this warranty, you need to follow the specific care instructions (Guidelines) provided in the form of booklet at the time of handover of the kitchen.

To file a warranty claim, please write to Meine Küche with complete description of how the defect has occured and the proof of purchase (Invoice No. and Date of purchase), post which an inspection will be carried out by the authorized representative for processing the claim ahead.